The Ramsey County Adult Protective Services Intake is 651-266-4012.
This number is available weekdays from 8AM to 5PM.
After hours, weekends & holiday calls are taken by Emergency Social Services at 651-291-6795.
Who does Ramsey County Adult Protective Services serve?
Adult Protective Services provides case management assistance to People with disabilities who are not eligible for other case management services, vulnerable adults for whom maltreatment is being investigated, and people with minimal or no natural supports for whom the voluntary service delivery system is not working.
Who is a Vulnerable Adult?
Someone who:
- Is 18 years of age or older, AND
- Is dependent on institutional services (nursing home, hospital, home health, licensed residential facilities such as group home or foster care), OR
- Has a physical, mental, or emotional infirmity or dysfunction that requires help in caring for and protecting themselves
What is Maltreatment of a Vulnerable Adult?
Abuse:
- Physical or Emotional: conduct, intended or not, that produces physical or emotional pain or injury
- Verbal: Words or gestures that threaten, harass, disparage, or humiliate
- Sexual: Violation of criminal sexual conduct or prostitution statutes, or sexual contact between a facility staff person and a resident or client of that facility
- Personal Exploitation: Forcing a vulnerable adult to perform services for the advantage of another
Neglect: Failure of a caregiver to provide necessary food, clothing, shelter, health care or supervisions
Self Neglect: Absence of necessary food, clothing, shelter, health care, or supervision
Financial Exploitation:
- A person with legal authority makes unauthorized use of the vulnerable adult's resources, resulting in a detriment to the vulnerable adult
- A person without authority uses the financial resources of a vulnerable adult, regardless of detriment
How Do I Make A Report?
- Call Ramsey County Adult Protection Intake at 651-266-4012, or after regular office hours call Emergency Social Services at 651-291-6795. Minnesota statutes require that reports of maltreatment of vulnerable adults be investigated and reported to the state. Ramsey County Social Services is the county’s designated entry point for receiving reports of maltreatment.
It may be helpful to organize your thoughts and to record the following details: what happened, to whom, when, where and how. Who committed the maltreatment? Is the vulnerable adult still at risk?
- After you have made the report, a process of investigation and protection will begin immediately
- You can ask to receive notification of the final investigation report determining whether or not maltreatment occurred
- Reporter’s names are confidential and retaliation is prohibited and penalized
